At Yatra To Temples (YTT), we strive for a flawless trip, but we have to be honest: mountain travel is unpredictable. We aim for the best while staying grounded about the realities of high-altitude logistics. When you book a spot on a Kailash Mansarovar or Chardham Yatra, you’re entering a world where weather and government rules can change in an afternoon. Because of that, we have to stick to a very specific set of rules when it comes to cancellations.

If you have to pull out of the yatra:

You must send us your cancellation in writing at support@yatratotemples.in We don't accept verbal cancellations. The moment we get your email, the following clock starts ticking:

  • 90 to 150 days before you leave: You get your money back, but we keep the non-refundable deposit. For Kailash, that’s INR 15,000 (or USD 300). For other spots, it’s INR 10,000 or 20% of the total cost—whichever number is bigger.
  • 30 to 90 days before you leave: We refund 75% of what you’ve paid, minus that initial deposit.
  • Less than 30 days before departure: If you cancel this late, for any personal reason, we can't give you a refund. By this point, your money is already spent on permits, hotels, and transport that we can’t get back.

Refund Process:

We don't do instant refunds. Once everything is approved and we have your cancelled cheque, it takes about 15 working days for the cash to hit your bank account.

A few things you need to know about the money:

The booking deposit is gone the moment you pay it - no matter why you cancel. Also, we need your full payment 30 days before you depart. No pay, no Yatra. No exceptions. Since we deal with international routes, our costs are tied to the USD (we use a base of 1 USD = 90 INR). If the dollar spikes before you leave, you’ll have to cover that gap in your final bill.

When the mountains say "No":

Sometimes, a yatra gets delayed or a route changes because of a landslide, a strike, or a technical breakdown. These are "Force Majeure" events. If this happens, Yatra To Temples (YTT) isn't liable for refunds or extra costs. We make these calls to keep you alive and safe, not to be difficult. If the government issues a warning, we listen to it, and we expect you to do the same.